Commute Pass Service Overview
- Lonza Commute Pass Overall Booking Instructions
- Manage your rides to reflect actual rides’ requirement (failed to board)
- I am a full-time Lonza Employee, what should I expect?
- I am a Lonza Intern, what should I expect?
- I do not own a smartphone to access the SwatBiz application
- Can SWAT help me make a booking?
Priority 1 Booking Stage
- Will there be a guaranteed seat since we have submitted this booking so early in advance? What if it comes to the point where we have the pass but insufficient seats? Are we able to board as well?
- Who can book during Priority 1 booking?
- How do I make a Priority 1 Booking?
- Where are my Pick-up/Drop-off located at?
- How do I edit my ride details?
- How do I cancel my transport pass?
Priority 2 Booking stage
- Who can book during priority 2 booking?
- How do I make a Priority 2 Booking?
- When will my Priority 2 transport pass be confirmed?
- How do I edit my ride details?
- How do I cancel my transport pass?
- Can I make multiple transport pass booking?
Single Trip Booking Stage
- Who can book during Single Trip Booking?
- How do I make a Single Trip Booking?
- Where are my Pick-up/Drop-off located at?
- What is the cut-off time for a Single Trip Booking?
- When will my Single Trip Booking be confirmed?
- How do I edit my ride details?