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  1. Lonza
  2. Registration & General App FAQs
  3. General

General

  • What if we forget to cancel our ride and do not show up for the ride?
  • How to turn on your location for Android and iPhone
  • Edit your default pick up / drop off stop
  • How do I provide feedback on the service?
  • Does the A1 A2 B1 B2 change according to our company shift rotation ?
  • Will the app prompt us to renew or update our 2-month transport pass?
  • If we are unsure if we are required to return to office. Do we have to keep cancel our trips if we are WFH?
  • If I intend to shift house within the 2 months commute pass period, do I have to go in and edit my booking everyday until the next cycle?
  • Who is eligible to use this service?
  • Is there any social distancing measures implemented?
  • Can I book on behalf of someone else?
  • What kind of device do I need / where can I download SWATBiz?
  • Where can I find the Privacy Policy?
  • How is my personal data being used?
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